Shipping & Delivery Policy
Shipping & Delivery Policy
Updated: 9 October 2026
We deliver C63s clothing, gifts and branding products throughout South Africa using The Courier Guy. Your delivery charge is shown at checkout before you pay.
Delivery time
South African orders normally arrive within 7–15 business days. This includes order preparation and courier delivery. We aim to process orders within two business days; personalised products, busy periods and remote destinations may take longer. Business days exclude weekends and public holidays.
Free delivery to selected city-centre areas
Standard delivery is free when the delivery city and street postcode match one of the areas below. These postcodes can also cover adjacent suburbs. Free delivery does not apply to every address in the wider city or municipality.
| City | Street postcode |
|---|---|
| Cape Town | 8001 |
| Johannesburg | 2001 |
| Pretoria / Tshwane | 0002 |
| Durban / eThekwini | 4001 |
| Bloemfontein | 9301 |
| Gqeberha / Port Elizabeth | 6001 |
| East London / Buffalo City | 5201 |
| Pietermaritzburg | 3201 |
| Polokwane / Pietersburg | 0699 |
| Mbombela / Nelspruit | 1201 |
| Kimberley | 8301 |
| Rustenburg | 0299 |
| George | 6529 |
| Mahikeng / Mafikeng | 2745 |
Other South African addresses
Outlying areas and addresses outside the listed delivery areas are charged The Courier Guy’s live quoted standard-delivery rate. The quote depends on the destination and packed parcel size and weight. There is no percentage markup. The full customer delivery charge, including applicable VAT, is displayed at checkout.
Tracking your order
After dispatch, we will send your tracking details so you can follow the parcel’s progress. Please provide an accurate street address, suburb, city, postcode and contact number. We cannot deliver to a PO Box using the street-delivery service.
International or special delivery requests
Please contact [email protected] before ordering if you need international delivery or a special delivery arrangement. Availability, charges and delivery time must be confirmed first. Any international customs duties or import taxes are the recipient’s responsibility.
Delayed or missing parcels
If your parcel is delayed, missing or damaged, contact [email protected] with your order number so we can assist and investigate with the courier.
