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Refund and Returns Policy

Shipping Policy for C63s.com

Effective Date: 07/11/2023

Welcome to C63s.com, your destination for premium C63s branded products. We are committed to ensuring that your shopping experience is as smooth and convenient as possible. This Shipping Policy outlines important information regarding our shipping practices, including destinations, methods, times, and more.

1. Shipping Destinations

C63s.com proudly serves customers worldwide. Whether you’re in South Africa or any other corner of the globe, we will deliver our premium C63s branded products to your location.

2. Shipping Methods

We offer a range of shipping methods to accommodate your needs:

  • Standard Shipping: Our default shipping option provides reliable and cost-effective delivery to most destinations.
  • Express Shipping: For those seeking faster delivery, we offer express shipping options to expedite your order.

3. Shipping Times

Shipping times vary depending on factors such as your location, chosen shipping method, and any customs clearance processes. Here are some general guidelines:
  • Domestic orders within South Africa typically arrive within 7-15  business days.
  • International orders generally require +/- 30 business days for delivery.
  • Please note that these delivery times are approximate and may be influenced by factors beyond our control, such as customs procedures and local postal service efficiency.

4. Shipping Costs

Shipping costs are calculated based on your location, selected shipping method, and the weight of your order. During the checkout process, you will see the shipping costs displayed for your review before completing your purchase.

5. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package’s progress. You can use this information to stay updated on your delivery’s status.

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6. Customs and Duties

For international orders, please be aware that customs duties and taxes may be applicable in your country. These fees are not included in your purchase price and are the responsibility of the recipient. We recommend checking with your local customs office for information on potential fees before placing your order.

7. Order Processing Time

We aim to process and dispatch orders within two (2) business days from the date of purchase. However, please note that processing times may vary during peak seasons or promotional periods.

8. Accurate Delivery Address

To ensure prompt delivery, please double-check that your delivery address is accurate and complete. C63s.com is not responsible for lost or delayed shipments resulting from incorrect address information provided by the customer.

9. Order Tracking and Support

Should you have any inquiries regarding your order’s status or need assistance with tracking, our customer support team is here to assist you. Please contact us at  hello@c63s.com, and we will provide you with the necessary information and updates.

10. Lost or Delayed Shipments

While we strive to provide timely deliveries, unexpected delays or losses may occur due to unforeseen circumstances. If you suspect that your shipment is lost or significantly delayed, please reach out to our customer support team, and we will work diligently to resolve the issue.

Thank you for choosing C63s.com for your premium C63s branded product needs. Your satisfaction is our priority, and we are dedicated to providing you with a reliable and efficient shipping experience.